GEA will determine the appropriate level for all students. Throughout the duration of the enrolment GEA may alter the students level based on a student’s progress.
For GEA to be able to make a difference in your child’s learning and show improvement, we highly recommend a 12 month or 2 semesters (4 school terms) commitment to ensure our strategies and techniques are implemented appropriately.
Hence, we have designed two packages for parents/guardians to choose from:
- One school year – equivalent of Two semesters or four school terms
- Half school year – equivalent of One semester or two school terms
You are entering a binding agreement. Once this agreement is exercised GEA and the said parent or guardian are entering and committing to a Services and Payment obligation.
Once a student is enrolled, regardless of which payment option selected (i.e. direct debit or upfront), parents/guardians are committed to make full payment for the package chosen. Circumstances may dictate a change of a class teacher at any time.
There are two payment options:
* Option 1- A full upfront cash or card payment in advance for the chosen package
* Option 2- Direct debit plan for the duration of the chosen package. Charges will be incurred. This option must be guaranteed by a Credit Card and Bank Account. Charges apply for failed non-payments.
Attendance and Cancellations
Regardless of class attendance or absence ALL scheduled payments of classes WILL continue. Should a child miss a class they are NOT automatically entitled to another lesson. On special arrangement with a minimum of 24 hours’ notice and subject to an appropriate reason and or availability GEA MAY be able to schedule another session for one on one students and or group students. This may involve another teacher due to timetable teacher conflict.
Credit, Cancellation, and Refund Policy
In certain circumstances a family CREDIT may be applied for upon a written application provided SUPPORTING DOCUMENTATION supports any application. GEA do not offer refunds. We ARE entitled to pursue any outstanding amount on all agreements. Should GEA not be able to deliver a specific pre-arranged class for any reason the client may be entitled to a credit for that lesson.